Competitive Retail Electricity Market (CREM) and Retail Aggregation Program (RAP) FAQs
1. Who are now eligible for the lowered threshold for Competitive Retail Electricity Market (CREM) & Retail Aggregation Program (RAP)?
Competitive Retail Electricity Market Program (CREM)
- Existing end-users with an average monthly peak demand of greater than or equal to 100 kW for the past twelve (12) months
- New end-users with forecasted monthly peak demand of 100 kW or above for the next twelve (12) months
Retail Aggregation Program (RAP)
End-users not yet meeting the lowered threshold set by the ERC for the CREM may form an Aggregated Group and participate in the RAP.
- Aggregated average monthly peak demand of the Aggregated Members, for the preceding three (3) months is equivalent to or higher than the lowered demand threshold set by the ERC.
- At least two (2) end users within Contiguous Area such as subdivision, villages, business district, condominiums, or within the same franchise area that belong to the same owner or same business franchise
2. How will I know that I am eligible?
For CREM: You will be notified of your eligibility through your monthly billing statement starting July 2026, which will serve as your official confirmation, for as long as you are meeting the demand threshold criteria. See sample below:
However, to facilitate your submission of LOI prior to this date, you may present your latest bill with a GEOP eligibility announcement as proof of eligibility. See sample below:
For RAP: Coordinate with your Retail Aggregator to assess your RAP eligibility. Official eligibility confirmation will be provided through your Retail Aggregator.
3. What changed with the eligibility and why?
Previously, threshold for CREM and RAP was an average monthly peak demand of ≥ 500 kW.
With ERC Resolution No. 22, Series of 2025, the eligibility threshold for the Competitive Retail Electricity Market (CREM) and the Retail Aggregation Program has been lowered to 100 kW, effective July 2026. This is to allow more end-users to benefit from competitive pricing and supply options.
4. How is the eligibility determined?
For CREM, eligibility is determined on a per end-user Service Identification Number (SIN) basis, and you will be notified through your monthly billing statement.
For RAP, eligibility is determined by the Retail Aggregator based on and the aggregated demand of participating SINs and its geographical criteria.
5. What are the requirements that I need to submit if I intend to switch?
For CREM:
You may use your latest monthly bill starting July 2026 as proof of eligibility for switching.
To facilitate your submission of LOI prior to June 26, 2026, you may present your latest bill with a GEOP eligibility announcement as proof of eligibility.
Submit a Letter of Intent (LOI) to formally signify your interest with Meralco and to discuss the next steps.
- Submit a Letter of Intent (LOI) to formally signify your interest with Meralco and to discuss the next steps.
- Prepare and submit the requirements to:
- Your Relationship Manager for Enterprise customers
- Biz Partner Manager or Customer Service Engineer for Biz customers
List of Requirements:
- Updated General Information Sheet
- Updated SEC Registration
- Updated BIR Certificate of Registration (COR)
- Notarized Secretary’s Certificate of the Authorized Representative
- Two (2) valid IDs of the Corporate Secretary (as applicable)
- Two (2) valid IDs of the Authorized Representative
For RAP:
- End-users who wish to join an aggregated group may gather and check if they are eligible to participate using the Power Demand Estimator available in our website: https://demandcalculator.meralco.com.ph/
- If eligible, submit your Letter of Intent (LOI) directly to your chosen Retail Electric Supplier (RES) for evaluation.
- Once endorsed, your RES will officially submit the LOI to Meralco for RAP processing.
6. Do CREM and RAP apply to all business industries, or only specific industries?
These programs are ideal for the following types of businesses:
- Medium-sized manufacturing and processing plants
- Smaller malls, large supermarkets, and hypermarkets
- Cold storage, warehousing, and logistics hubs
- Large office buildings and BPO facilities
- Medical centers, and large clinics
- Hotels and hospitality establishments
- Franchise operators with high-load single locations
Aggregation of End-users may be allowed within any of the following geographical locations:
- Subdivisions;
- Villages;
- Business districts;
- Special Economic Zones; and
- Other locations in which supploy of electricity of similarly situated End-users can be measured through metering devices:
- Condominium buildings;
- Commercial establishments;
- Mixed-use development complexes;
Same Franchise Area of the DU, Provided, that the metering facilities to be aggregated, belong to:
- Same owner; or
- Businesses covered by the same franchise.
7. What are the benefits of switching?
- Freedom of Choice: Consumers can select an electricity supplier that aligns with their operational cost, and sustainability needs.
- Potential Cost Savings: Switching allows access to competitive, market-driven electricity pricing, potentially reducing expenses.
- Transparency and Consumer Protection: Switching promotes fair pricing, clearer terms, and stronger consumer safeguards.
8. Can Meralco help us assess our eligibility and potential benefits?
Yes. Meralco can assist in assessing your eligibility and potential benefits.
Enterprise & National Government:
You may reach out to your Relationship Manager to learn more about switching.
Biz:
You may email us at biz@meralco.com.ph, call us on our hotline (02) 16210 or reach out to your Biz Partner Manager.