NTC number migration – October 6, 2019
1. What is the NTC number migration all about?
National Telecommunications Commission (NTC) migration or memorandum order No. 10 – 10 – 2017 dated last October 2017 instructs telecommunication operators to expand telephone number range from 7-digit to 8-digit format.
2. When will the NTC migration happen?
It will happen on October 6, 2019 between 12mn-5am.
3. What will happen to Meralco’s hotline 16211 DURING the migration?
Meralco hotline 16211 will not be accessible during the NTC migration done by the telecommunication companies.
4. What if I have emergencies, brownouts or other concerns, how can I contact Meralco during the migration?
If there are emergencies, brownouts or any other concerns, Meralco can be reached through the following:
- Social Media channels:
- Meralco Online
- And via SMS:
SMART – 0920 971 6211
GLOBE – 0917 551 6211
SUN – 0925 771 6211
5. What will happen to Meralco’s hotline 16211 AFTER the migration?
Meralco hotline 16211 will remain the same after the NTC migration.