CONTRACT FOR NON-GENERAL POWER (GP) MESSENGERIAL SERVICES (BAC CONTROL NO. CU0924-0294-1)
Interested vendors are invited to participate in the bidding for the Non-General Power (GP) Messengerial Services for any or all of the following Area Clusters of MERALCO:
| CONTRACT | AREA COVERAGE |
|---|---|
| Cluster 1 | Pasig, Alabang, Taguig, Bacoor, Las Piñas, Parañaque and San Pedro Business Centers |
| Cluster 2 | Balintawak, Caloocan and Commonwealth Business Centers |
| Cluster 3 | Malabon, Novaliches-Camarin and Valenzuela Business Centers |
| Cluster 4 | Malate and Pasay Business Centers |
| Cluster 5 | Dasmariñas and Tagaytay Business Centers |
| Cluster 6 | Baliwag, Sta. Maria, Makati, Batangas and Calamba Business Centers |
| Cluster 7 | San Pablo and Sta. Cruz Business Centers |
| Cluster 8 | España, Roosevelt and Tutuban Business Centers |
| Cluster 9 | Kamuning and Mandaluyong Business Centers |
| Cluster 10 | Angono and Marikina Business Centers |
| Cluster 11 | Masinag and Cainta Business Centers |
| Cluster 12 | Balagtas and Malolos Business Centers |
| Cluster 13 | Lucena Business Center |
| Cluster 14 | Rosario Business Center |
This aims to ensure the complete, timely, and accurate delivery of Electric Bills (EB), Disconnection Notices (DN), Notices of Contract Termination (NCT), and other Process/Payment-related documents (collectively “documents”) to Meralco Customers. Details of the requirement are included below:
SCOPE OF SERVICES:
- Receive and validate the Electric Bills (EB), Disconnection Notices (DN), letters, and other documents for delivery by the Courier Services Contractor evidenced by the corresponding Acknowledgment Receipt (AR); Immediately call the attention of the Courier Services Contractor of any discrepancy in the actual count of documents received versus the count assigned for delivery and indicate the same in the AR; Immediately report the incident to MERALCO;
- Deliver all EBs, DNs, Notice of Contract Terminations (NCT), Annual Update of Bill Deposit (AUBD) letters, and other process-related documents, which include those under special delivery arrangement;
- Record or document customer complaints or inquiries as well as Unusual Field Conditions;
- Ensure that the customer acknowledges receipt of the Documents;
- Take digital photos/pictures as proof of delivery for cases such as but not limited to the following:
- House is vacant;
- House is demolished or burned;
- Customer has moved out;
- No one to receive at the time of delivery;
- Refused to Accept/Sign;
- Comply with all reportorial requirements and documentation within the prescribed date;
|
CALENDAR OF ACTIVITIES |
||
|
ACTIVITY |
DATE |
TIME |
|
Submission of Letter of Intent (LOI) and Eligibility Requirements |
October 02 – 07, 2024 |
Until 11:59 PM of October 07, 2024 |
|
Issuance of Bid Documents |
October 21, 2024 |
Until 11:59 PM of October 21, 2024 |
Interested vendors must submit the following for eligibility to participate in the bidding:
- For MERALCO Accredited Vendors:
- Certificate of MERALCO vendor accreditation wherein the accreditation must be similar to the Product ID for Service Contract for Non-GP Messengerial Services.
- For Non-Accredited Vendors:
- Company Profile
- Securities & Exchange Commission (SEC) Registration Certificate
- Latest Audited Financial Statement
- List of Completed and Ongoing Projects for the past three (3) years that are similar to Service Contract for Non-General Power (GP) Messengerial Services or related service
- Duly Updated Department of Labor and Employment (DOLE) Department Order (DO) 174 Certificate of Registration
The Letter of Intent (LOI) and the above-mentioned eligibility requirements must be submitted via email as PDF file attachments using a business email address only that includes the company's domain name. As part of cybersecurity protection, email addresses created from non-secure, free, or open third-party domains or sources will not be accepted as a company’s email address. Eligibility documents submitted through external document links shall also not be accepted. Non-accredited vendors must undergo the MERALCO accreditation process and must already be accredited by the time of the award.
The following shall also serve as basis during the bid evaluation:
- Has a track record of about three (3) years of experience in the implementation of Service Contract for Non-General Power (GP) Messengerial Services, preferably for companies related to utility.
- Capability to implement the said service requirement with appropriate operational knowledge and skills in Non-GP Messengerial services by January 01, 2025.
MERALCO reserves the right to:
- Accept any bid and to reject any or all bids and/or to annul the bidding process in its entirety, at any time prior to the award of contract, without thereby incurring any liability to the affected bidders or any obligation to inform the participating bidders of the ground for MERALCO’s action.
- To issue an addendum to the Invitation to Bid at any time as a result of questions, changes in acquisition schedule, or other relevant matters.
Interested vendors may obtain further information through the MERALCO Bids and Awards Committee Secretariat via email to Meralco_BAC_Secretariat@meralco.com.ph and group.networks.retail.services@meralco.com.ph.
Vendors must submit a Letter of Intent (LOI) in portable document format (PDF) with the required supporting documents via email to Meralco_BAC_Secretariat@meralco.com.ph and group.networks.retail.services@meralco.com.ph using a business email address not later than 11:59 PM, October 07, 2024. The Bid Documents shall only be provided to vendors who submit an LOI and meet the eligibility requirements. Subsequent bid submission for eligible vendors must also be as file attachments using a business email address only.
Bid Document Fee (non-refundable): Maximum of ₱100,000.00 (VAT Ex. shall be paid upon submission of bid documents)
(sgd.)
Chairman, MERALCO Bids and Awards Committee
https://company.meralco.com.ph/news-and-advisories/supply-chain-management-invitations-bid
