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Understanding Your Bill May 1 to 22

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Thank you for your interest in instituting good governance practice in Meralco

If you are aware of any violation of the following corporate governance rules, committed by any our directors, officers or employees, related to the following:

  • Violation of the Corporate Governance Rules
  • Violation of the Code of Ethics and Company Code of Employee Discipline or other similar codes
  • Financial Malfeasance including those relating to financial fraud and questionable accounting and auditing matters

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Meralco values your privacy.

We collect your name, address, employee number, job title/position, company/office, contact number, email address, and signature solely to facilitate action on the Violation of Corporate Governance Rules and/or Retaliation Protection report you have submitted. These are accessed by Corporate Governance Office who hold such information under strict confidentiality. These are retained while any of the involved parties is employed in Meralco and shall be disposed of accordingly thereafter.

To know more about how we protect your data, visit Privacy. To exercise your data subject rights, contact cdpo@meralco.com.ph

eReport Mo Form Anti-Retaliation Form
MERALCO READING DONE IN MAY; ZERO INTEREST INSTALLMENT PLAN
Meralco
Understanding Your May Bill
Dear Valued Customer,

We hope this finds you safe and healthy amidst this pandemic.

We understand the difficulties you face, and despite our best efforts, we humbly admit we are still facing complications in our operations which we were not prepared for too, including meter reading and billing concerns. We sincerely apologize for any inconvenience this may has caused you at such a difficult time.

We’d like to inform you that we’ve read your meter, and your actual consumption during the ECQ and MECQ period is now indicated on your current bill.

To help ease your bills payment, all bills due within the ECQ and MECQ period need not be paid immediately. This may be settled in 4 or 6 monthly installments, depending on your February 2020 consumption, every 15th of the month starting June 15. This is in accordance with the advisory of Energy Regulatory Commission (ERC) and Meralco’s recent pronouncements.

We fully understand your concern if your May bill is higher than your previous months’ bills. Aside from the inclusion of consumption that was not included in your estimated March and April bills, below are other factors that may have affected the increase:
 
Higher electricity usage during ECQ

More people are at home, and might have used appliances (TV, electric fan, computer, game console, at air conditioner, etc.) for longer periods, and refrigerators are likely opened more frequently.
Higher electricity usage during ECQ
Higher consumption due to hot weather

During hot days, appliances with compressors (like aircons and refrigerators) exert more effort. So even if you use it for the same duration, it uses more power. Meralco Power Lab estimates a 25% to 40% increase in electricity consumption during summer vs cooler months even without increasing usage. With increased use, the consumption goes up proportionately.
Higher consumption due to hot weather

If you want to learn more about your May bill, you may also go to
www.meralco.com.ph/understandingyourmaybill

If you need further assistance, you may get in touch with us through any of the channels listed below.
 
Your Installment Plans
All bills due within the ECQ and MECQ period need not be paid immediately. This may be settled in 4 or 6 monthly installments, depending on your February 2020 consumption.
Consumption
Example (for 200 kWh and below):
Example for 200 kWh and below
Table below shows how you will be billed in the next months. Please expect to receive an installment bill, separate from your regular bill.
Sample Computation
*All bills due within June will have an extended due date of June 30.
How to compute for your May Bill
How to compute
Step 1
Using your May and February 2020 bills, use the formula Present reading of May (A) minus Present Reading of Feb (B). These were the last 2 actual readings of Meralco. Use the difference to compute for your May kWh consumption.
   
Present Reading (A) 2,350
Previous Reading (B) - 1,600
Difference 750 kWh
Difference from A and B 750 kWh
Less March estimate - 189 kWh
Less April estimate - 194 kWh
May Consumption 367 kWh
Step 2
To compute for the March and April consumption.
Formula
Bill Table

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