We hope this finds you safe and healthy amidst this pandemic.
We understand the difficulties you face, and despite our best efforts, we humbly admit we are still facing complications in our operations which we were not prepared for too, including meter reading and billing concerns. We sincerely apologize for any inconvenience this may has caused you at such a difficult time.
We’d like to inform you that we’ve read your meter, and your actual consumption during the ECQ and MECQ period is now indicated on your current bill.
To help ease your bills payment, all bills with bill date May 23 to 31, 2020 need not be paid immediately. This may be settled in 4 or 6 monthly installments, depending on your February 2020 consumption, every 15th of the month starting July 15, together with your unpaid balance from March and April. This is in accordance with the advisory of Energy Regulatory Commission (ERC) and Meralco’s recent pronouncements.
We fully understand your concern if your May bill is higher than your previous months’ bills. Aside from the inclusion of consumption that was not included in your estimated March and April bills, below are other factors that may have affected the increase:
More people are at home, and might have used appliances (TV, electric fan, computer, game console, at air conditioner, etc.) for longer periods, and refrigerators are likely opened more frequently.
During hot days, appliances with compressors (like aircons and refrigerators) exert more effort. So even if you use it for the same duration, it uses more power. Meralco Power Lab estimates a 25% to 40% increase in electricity consumption during summer vs cooler months even without increasing usage. With increased use, the consumption goes up proportionately.
If you want to learn more about your May bill, you may also go to
If you need further assistance, you may get in touch with us through any of the channels listed below.
|Present Reading (A)||2,350|
|Previous Reading (B)||- 1,600|
|Difference from A and B||750 kWh|
|Less March estimate||- 189 kWh|
|Less April estimate||- 194 kWh|
|May Consumption||367 kWh|