Annual Reports
The Meralco Annual Report, My Energy Partner. My Meralco., presents the milestone year that was 2018 with new record highs achieved in financials and operating metrics.
Meralco’s journey to seamless quality service and unrelenting pursuit of excellence continues on its 115th year in 2018. Onward to more years of light and life!
We will continue to focus on our customers, our operating excellence, our technology innovations and digital transformation, and on our growth and profitability pillars, to create and deliver sustained value to Meralco customers and Meralco shareholders.
Powered by service, Meralco moves forward to stretch the boundaries of what is possible, buoyed by a strong determination to succeed and an innovative spirit, armed with foresight and flexibility to embrace change and create a brighter future for the customers of today and tomorrow.
Power to Respond. MERALCO builds up its technological capability with a modern System Control Center that is more responsive to the increasing and more complex needs of customers and, at the same time, ready to take on the challenge of the Internet generation who expects answers in real time.
The resolute character to serve reaches beyond our business borders, beyond the call of duty, beyond the norm. On our cover is a Meralco lineman whose face manifests the desire to serve and pursue the Company’s commitment to the customer, the community and the country. The pages of this Report qualify what “Service” means to Meralco: creating options, trailblazing efforts, putting the consumer first, rendering service with a smile, notching unparalleled performance.
We are Meralco, determined to serve.
