Meralco's Mission, Vision and Values
OUR VISION
To be a world-class energy solutions provider, powering our nation and empowering our people today and for generations to come.
OUR MISSION
To provide our customers the best value energy solutions—reliably, affordably, superbly, and sustainably.
OUR VALUES
- EXCELLENCE
Excellence is our way of life. We strategize brilliantly, decide resolutely, and execute flawlessly.
- CUSTOMER CENTRICITY
Our power comes from our customer who is our reason for being. We deliver outstanding customer experience. We live for our customer, the community, and our country.
- SUSTAINABILITY
Sustainability is core of all we do. We work to preserve our planet, to empower our people, to power our communities, and to create prosperity for all.
- INTEGRITY
We value ethical behavior and employ good governance practices that meet global standards.
- INNOVATION
We are passionately innovative, leveraging technology to constantly improve our operations and to provide better customer and employee experiences.
- MALASAKIT
Sa lahat ng aming tungkilin at gawain, lubos ang pagbibigay ng sarili. Tunay na malasakit ang nasa puso namin, bilang mga tagapaghatid ng liwanag.
- BAYANIHAN
Mahal namin ang aming kapwa at kababayan. Sa lahat ng oras, handa kaming tumugon, tumulong, at maglingkod.