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Customer Choice Programs

  • Customer Choice Programs Overview
    • Competitive Retail Electricity Market (CREM)
    • Retail Aggregation Program (RAP)
    • Green Energy Option Program (GEOP)

Thank you for your interest in instituting good governance practice in Meralco

If you are aware of any violation of the following corporate governance rules, committed by any our directors, officers or employees, related to the following:

  • Violation of the Corporate Governance Rules
  • Violation of the Code of Ethics and Company Code of Employee Discipline or other similar codes
  • Financial Malfeasance including those relating to financial fraud and questionable accounting and auditing matters

Kindly fill out the appropriate forms (click to download) and submit to any of the CG communication channels

Meralco values your privacy.

We collect your name, address, employee number, job title/position, company/office, contact number, email address, and signature solely to facilitate action on the Violation of Corporate Governance Rules and/or Retaliation Protection report you have submitted. These are accessed by Corporate Governance Office who hold such information under strict confidentiality. These are retained while any of the involved parties is employed in Meralco and shall be disposed of accordingly thereafter.

To know more about how we protect your data, visit Privacy. To exercise your data subject rights, contact cdpo@meralco.com.ph

eReport Mo Form Anti-Retaliation Form
Green Energy Option Program
Green Energy Option Program

Green Energy Option Program (GEOP)

The Green Energy Option Program (GEOP) is mandated under Section 9 of the Renewable Energy Act of 2008 (RE Act) to empower electricity end-users to choose purely renewable energy resources for their electricity requirements.

Who are qualified for GEOP?

  • End-users with a monthly average peak demand of ≥ 100 kW for the past twelve (12) months;
  • End-users that have been in operation for less than twelve (12) months shall be considered newly connected end-users, and may participate in the GEOP, if their estimated monthly average peak demand is:
    • ≥ 300kW for the next 12 months; or
    • 100kW to below 300kW for the next 12 months and has a registered historical monthly peak demand of at least 100kW for three (3) consecutive months.

How will I know if I am a GEOP-eligible end-user?

Notification will be through an ad in the billing statement which end-users will continue to get for as long they are still meeting the demand threshold or until they have switched to GEOP. Upon receiving the bill ad, the eligible end-user may now join the retail market. Switching to a supplier is currently voluntary.

 

Bill ad for customers qualified for GEOP

Green Energy Option Program

 

Bill ad for customers qualified for both CREM and GEOP

Green Energy Option Program

 

What are the benefits of GEOP?

  • Consumer Empowerment: “The power of choice”.
  • Designed for end-users who are advocates of sustainability.
  • Energy needs will be supplied by 100% renewable sources.
  • Chance to contribute to the development and use of renewables in a least-cost and sustainable manner.

How do I shift to GEOP?

  • Determine qualification

    If you meet the criteria listed above, you may now exercise your right to choose your preferred retail supplier and switch to GEOP.

  • Signify Intent to switch

    Eligible End-user intending to join GEOP shall inform their Distribution Utility (DU) at least ninety (90) calendar days prior to its intended switch date. The billing statement with the bill ad informing you of your GEOP eligibility should be presented.

  • Prepare your contracts

    You need to execute a Connection Agreement (CA) with your Distribution Utility and a Retail Supply Contract (RSC) with your chosen retail supplier.

    • Connection Agreement (CA): To facilitate this requirement and allow ample time for processing of both parties, kindly submit your duly signed and notarized contracts to your Biz Partner Manager / Relationship Manager at least 45 days from submission of LOI.

      Please note that a copy of fully executed and notarized CA shall be provided to the CRB, copy furnished your retail supplier at least thirty (30) calendar days prior to your target switch date.

    • Retail Supply Contract (RSC): Please work with your chosen retail supplier for the timeline of execution of the RSC.
  • Update your customer information
    • For Biz Customers, please email us at biz@meralco.com.ph or reach out to your Biz Partner Manager.
    • For Enterprise and National Government and Local Government Unit customers, please reach out to your Relationship Manager.
  • Choose your Retail Supplier

    Make sure to contract with an ERC-licensed retail supplier with a DOE-issued GEOP Operating Permit for your 100% RE supply requirement. Please access DOE’s website for the list of preferred retail suppliers at www.doe.gov.ph. 

For more details on GEOP, visit the Energy Regulatory Commission website.

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